Contact us as soon as you can at events@ukkw.org and explain the issue.
. If you ordered a members ticket and are not a member your order may be cancelled.
. If you are a member and ordered a non-members ticket please let us know, we can amend this for you.
. If you ordered the incorrect category of ticket please let us know, we can amend this for you and issue a refund or payment request for the difference
. If you ordered a day ticket but decide you want to come for the whole experience, we can fix this too